Site Documentation

Order Processing:

Draft Order, Est. Shipping, Set Manual Pay & Payment Terms, WS pricing, Create Order->Shipstation

How to Duplicate an order in case it was made incorrectly

Scheduling auto- price imports from Google Sheets

Check if, and/or mark an invoice as Paid in Shopify


How order statuses are updated after a shipment leaves Passmore: 

Time it takes to for a shipment picked up by UPS to register as "Fulfilled" in Shopify via UPS -> Shipstation -> Shopify ~~ 45 minutes


How to add a product so it works in all of our systems:

1. add product and fill out the details
2. boxify dimensions
3. include that prduct in perishable/non perishable shipping policy,
4. do the same for any stores it's in